Welcome to CSS Retail Systems a Vermont base company selling, supporting and installing point of sale hardware and software to independent operators
Our contact information
By email:
Business email address
sales@csspos.com
employment@csspos.com
Online Job Application
Available Positions
Outside Sales Representative in Vermont
By standard mail:
CSS Retail Systems
150 Braeloch Road
Colchester, VT, 05446
By phone:
802 893-3130 8 a.m. to 5 p.m. EST M-F
By email:
Business email address
sales@csspos.com
employment@csspos.com
Online Job Application
Available Positions
Outside Sales Representative in Vermont
By standard mail:
CSS Retail Systems
150 Braeloch Road
Colchester, VT, 05446
By phone:
802 893-3130 8 a.m. to 5 p.m. EST M-F
Shipping Information:
All Orders will be verified within 1 business day, Then orders will be processed and shipped. The shipping method will be selected during the order processed. If you are shipping ground it could take up to 7 to 10 business days depending on time of year, location. We at this time do not ship international.
Refund, Returns and Cancellation Policies:
Software
•POS Software programs come with 30 days Tech Support from the developers except where noted.
•Annual Support Plans are available.
•All software sales are final.
Hardware
•All items are 100% factory new. •The manufacturer’s warranty applies to products sold. Warranties vary by manufacturer. •Please make your selection of hardware carefully. We encourage you to contact your software developer to be certain which makes and models of hardware are compatible with your software. •Exchange or return of hardware items for any reason will result in a minimum 15% restocking fee. •Additional charges may apply for failure to return the items in the COMPLETE original packaging and in AS NEW CONDITION. •This includes any external boxes used and packing materials. Packaging must not be damaged, marked or otherwise not acceptable for resale. •All products returned must have a valid Return Material Authorization (RMA) number. To receive an RMA number contact our Customer Service Department. Our receiving department will refuse any product received without a valid RMA number. RMA numbers are valid for only 15 days. •We highly recommend double boxing all returns to avoid damage to the manufacturer’s box. Write the RMA number on the outer box. Do not write on the product box. •Some merchandise must be serviced only at the manufacturer’s Authorized Service Center or returned directly to the manufacturer for repair or replacement. •Include a copy of the invoice for each item returned. This is often required by manufacturers to support your warranty claim. We may charge a $10 fee per invoice if we have to search our files for invoice copies to support your warranty claim. •All shipping and applicable restocking charges related to refused shipments are the responsibility of the party placing the original order. •Transportation charges are to be prepaid by the buyer. All other returns will be refused. •Any additional charges incurred in returning hardware are the buyer's responsibility. •We will not accept return of product after 20 days.
Frequently Asked Questions:
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.
All Orders will be verified within 1 business day, Then orders will be processed and shipped. The shipping method will be selected during the order processed. If you are shipping ground it could take up to 7 to 10 business days depending on time of year, location. We at this time do not ship international.
Refund, Returns and Cancellation Policies:
Software
•POS Software programs come with 30 days Tech Support from the developers except where noted.
•Annual Support Plans are available.
•All software sales are final.
Hardware
•All items are 100% factory new. •The manufacturer’s warranty applies to products sold. Warranties vary by manufacturer. •Please make your selection of hardware carefully. We encourage you to contact your software developer to be certain which makes and models of hardware are compatible with your software. •Exchange or return of hardware items for any reason will result in a minimum 15% restocking fee. •Additional charges may apply for failure to return the items in the COMPLETE original packaging and in AS NEW CONDITION. •This includes any external boxes used and packing materials. Packaging must not be damaged, marked or otherwise not acceptable for resale. •All products returned must have a valid Return Material Authorization (RMA) number. To receive an RMA number contact our Customer Service Department. Our receiving department will refuse any product received without a valid RMA number. RMA numbers are valid for only 15 days. •We highly recommend double boxing all returns to avoid damage to the manufacturer’s box. Write the RMA number on the outer box. Do not write on the product box. •Some merchandise must be serviced only at the manufacturer’s Authorized Service Center or returned directly to the manufacturer for repair or replacement. •Include a copy of the invoice for each item returned. This is often required by manufacturers to support your warranty claim. We may charge a $10 fee per invoice if we have to search our files for invoice copies to support your warranty claim. •All shipping and applicable restocking charges related to refused shipments are the responsibility of the party placing the original order. •Transportation charges are to be prepaid by the buyer. All other returns will be refused. •Any additional charges incurred in returning hardware are the buyer's responsibility. •We will not accept return of product after 20 days.
Frequently Asked Questions:
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.
